Customer Service Representative
Are you looking for a great place to work? Our employees love our office, love our work environment, and love to start the weekend at 12:30pm every Friday!
How much would you like this? We are looking for a Customer Service Representative to join our team.
Western Catholic Union is a fraternal life insurance and annuity company located in Quincy, IL since 1877. To learn more about our organization, please visit our website at www.wculife.org.
- Answer incoming phone calls in a professional and courteous manner
- Process customer requests including policy changes, death claim payments, withdrawals, etc.
- Calculate policy values in accordance with the above requests
- Comply with data privacy laws and procedures as well as computer security policies when handling customer personal information
- Prior customer service experience
- Basic knowledge of Microsoft programs – Outlook, Word and Excel
- Good written communication skills and organization skills
- Able to work onsite at our Quincy, IL office
- Previous insurance industry experience preferred but not required
- Health, Dental, Vision and Life Insurance
- 401k plan with employer match
- 11 paid holidays
- Paid vacation and sick time
- Competitive Salary
- 37.5 hour work week
Send resume and salary requirements to email@example.com